I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,486 through 1,500 (of 2,199 total)
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  • in reply to: There seems to be a problem with the deposit. #4739
    alexg
    Keymaster

    @jzntech Hello, this is the most common problem people face at first when installing the CoinPayments adapter. Most likely some firewall is blocking your incoming IPN notifications.

    1. Have you checked the troubleshooting section, under “Deposits come through to the CoinPayments platform but do not show up in the plugin.”?

    2. Also, are you encountering this problem on a new installation, or did deposits work before?

    Please let me know

    with regards

    in reply to: Latest Price Info using a public API call? #4738
    alexg
    Keymaster

    Hello Megan,

    Thank you for your comment, I’m very glad you find the exchange helpful!

    The last market price is part of the get_market_summaries public JSON API.

    If your site is http://www.example.com, you should be able to view it at https://www.example.com/?__wallets_exchange_action=get_market_summaries

    The last price is in there.

    kind regards

    in reply to: Reload all transactions #4737
    alexg
    Keymaster

    Hello,

    For RPC-based wallets, the wallet is re-scanned every 8 hours or so for all the incoming deposits. Please see here: https://github.com/dashed-slug/wallets/blob/3.7.2/includes/coin-adapter-rpc.php#L693-L746

    Withdrawals cannot be loaded from the wallet because only the plugin knows the associations between withdrawals and users.

    If you wish to trigger a re-scan of all deposits, you can delete manually the wallets_listtxs_last_txid_XXX transient, where XXX is the symbol for your coin. You should not need to do this normally.

    kind regards

    in reply to: transfer cold storage #4736
    alexg
    Keymaster

    Your deposit should be added to the hot wallet balance, but not to any of the user balances. Did your hot wallet balance not increase? The hot wallet balance is shown in the adapters list page.

    in reply to: airdrop error #4735
    alexg
    Keymaster

    Glad you resolved this!

    in reply to: There seems to be a problem with the deposit. #4732
    alexg
    Keymaster

    I have same issue – user has deposited coins to its generated adress with us – transaction history shows the deposit on coinpayments – the coins are added to our main wallet ( can be showed in the cold storage (online wallet balance) – but the user newer receives it in their account.

    I have wordfence installed and working smoothly – have installed a couple plugins that is not related to your plugin – ( i installed flamingo and contactform 7)

    Please advise – wallet shows ZERO for user.

    kind regards

    in reply to: airdrop error #4723
    alexg
    Keymaster

    Hello Alex…

    We followed you instructions – all is corrected – thank you.

    kind regards

    in reply to: airdrop error #4720
    alexg
    Keymaster

    Hello,

    This is expected behavior. In the settings you specify how much each user will receive.

    To revert an airdrop is easy. Every airdrop is assigned a unique tag. You can do this:

    1. Backup your database.

    2. Log on to your MySQL console (or phpmyadmin)

    3. Find your transactions table. Normally it is wp_wallets_txs if you have the standard wp_ DB table prefix.

    4. Figure out a row that corresponds to your airdrop. It will be a recent row with category='deposit' and tags “airdrop” and something like “ad-5af46085d815d”. This is the unique id assigned to your airdrop.

    5. To delete the airdrop given as an example above, do this:

    DELETE FROM wp_wallets_txs WHERE tags LIKE '%ad-5af46085d815d%';

    That’s it.

    in reply to: airdrop error #4719
    alexg
    Keymaster

    We also have noticed a error on coinpayments wallet that is connected to wallet on our wordpress main wallet.

    The sufficient amount that has been paid out to 32 users in the airdrop – was sent from our tron wallet (desktop client) to our main account on website. Landed on our coinpayments account and credit to our tron wallet on coinpayments. However it never was sent to our “wordpress main wallet and showed on the main user there” ..

    The airdrop was done – credited 32 users with 2000 tron to each user – instead of sharing 2000 tron between 32 users.

    How can we correct this – ever user has now 2000 tron – instead of 32/2000 = 62.5 tron

    How do we roll back – correct the users wallet.
    How do we make sure the correct amount (2000 tron) is sent to our main WordPress wallet.

    Kind regards

    in reply to: airdrop error #4717
    alexg
    Keymaster

    To correct –

    We paid out to much to each user – instead of one amount to be shared by all users.

    We have deactivated the specific wallet.

    Can i change the airdrop – roll back , delete from database – withdraw from users account ?

    Kind regards

    in reply to: latest price info? #4715
    alexg
    Keymaster

    Thank you for sharing your code. This is indeed how you would use the exchange’s PHP API to pull the minimum bid and maximum ask prices for a market. You can also have access to the latest price exchanged with $market_summary->last_price.

    Once quick comment, you are checking for if ($ask == " ") {. This might work, but to be safe, I would write if ( ! $ask ) {. You are not interested in whether $ask is empty but whether it is truthy or falsy. (See http://php.net/manual/en/language.types.boolean.php)

    kind regards

    in reply to: Permissions problem? #4714
    alexg
    Keymaster

    Thank you very much for reporting your findings.

    Yes, the role editor is useful only if you need to edit roles, otherwise the roles you have will remain as they are even without the plugin.

    Glad to hear that you got it working!

    regards

    in reply to: failed with status="401" #4713
    alexg
    Keymaster

    Hello,

    This would only happen if you have entered a different username/password in your coin adapter than in your wallet.

    There are two ways you can set a username and password in a bitcoin-like wallet, these are

    1. rpcuser and rpcpassword, and
    2. rpcauth

    Make sure that you are using only one or the other type.

    Then go to your adapter settings and check that you have entered the same values in the “user” and “password” fields.

    Please let me know if you encounter more problems.

    kind regards
    Alex

    in reply to: Fiat deposit #4709
    alexg
    Keymaster

    As an admin, please see the instructions at https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/fiat-coin-adapter-extension/

    As a user, you cannot perform fiat deposits by yourself.

    kind regards

    in reply to: Coinpayment exchange rate #4707
    alexg
    Keymaster

    In version 3.7.2 of the plugin, exchange rates are now shown with 4 decimals.

Viewing 15 posts - 1,486 through 1,500 (of 2,199 total)