I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,501 through 1,515 (of 2,199 total)
  • Author
    Posts
  • in reply to: format for exchange rate #4706
    alexg
    Keymaster

    In version 3.7.2 of the plugin, exchange rates are now shown with 4 decimals.

    in reply to: Updates Core 3.7.0 and extensions #4705
    alexg
    Keymaster

    The URL for the reload button is now dynamic, and will work even if the site is in a subdirectory in version 3.7.2.

    in reply to: Checkout dropdown selector #4700
    alexg
    Keymaster

    Linking the solution you found here, for the benefit of others reading this thread.

    in reply to: The wallet does not automatically load the coins #4699
    alexg
    Keymaster

    OK thank you. This is not really an error, it is a warning.

    Have you determined if the problem is caused by your theme?

    If you email me some login credentials I can investigate further.

    in reply to: Dropdown codes #4695
    alexg
    Keymaster

    The field’s title is not really editable but there should be a title to that dropdown with the string “Cryptocurrency”.

    If it is not shown, it is hidden by your theme’s CSS. You can find the label with the selector label[for=billing_cryptocurrency].

    EDIT: Actually, looking at your screenshot a bit closer, it is obvious that it is a problem with CSS. The label is there, but your theme is not displaying it in the right place. This is not an issue with the text itself, but with the CSS rules. It should not be very hard to fix.

    in reply to: The wallet does not automatically load the coins #4694
    alexg
    Keymaster

    Do you see any errors in your JavaScript console?

    Does this error persist even if you switch to another theme?

    I cannot reproduce this problem, so I would have to look at your site to diagnose the problem, if you like.

    in reply to: Dropdown codes #4690
    alexg
    Keymaster

    Hello Alex – i found the error – was my fault – i was logged in as a ADMIN to change the site – i changed to a user . – with coins in wallet – and it worked…

    Where do i alter the forms drop down field – so i can enter “choose your crypto here” as you can see the form is corrupted where it states cryptocurrency optional ..

    please check link

    View post on imgur.com

    in reply to: Checkout dropdown selector #4651
    alexg
    Keymaster

    I have . – fixer and coinmarket cap enabled in the wallet settings ( se attached screenshot)…

    I get the current coin price for the products in the TOTALS of the CHECKOUT PAGE .. ( see screenshot 2 )

    But it says “Pay from the selected cryptocurrency wallet. Set the “Cryptocurrency” field at “Billing Details” above.” (screen shot 3)

    But i cannot see or enter any option for the customer to choose a coin to pay with … what am i missing … have i forgot to enable something … please see screen shots..

    Sorry my imgur messed up… will repost..

    View post on imgur.com

    in reply to: Dropdown codes #4650
    alexg
    Keymaster

    Hello Alexg – so if the dropdown list is not showed – it is a template error ? …

    Where on this site is your other comments located ? ..

    Kind regards

    in reply to: Dropdown codes #4647
    alexg
    Keymaster

    Please see my answer here.

    in reply to: Dropdown codes #4646
    alexg
    Keymaster

    above picture is not mine – it is from the extension website.

    in reply to: Dropdown codes #4643
    alexg
    Keymaster

    This particular dropdown is not shown with a shortcode. It is shown when the user is in the checkout page and chooses the plugin as a payment gateway. Please see my other comment about exchange rates to understand why you do not see any options.

    kind regards

    in reply to: Checkout dropdown selector #4640
    alexg
    Keymaster

    Hello,

    As you can see in the error message, the error is due to the exchange rate not being loaded for the available coins.

    You should enable some exchange rates providers that carry the exchange rate with the coins you offer wallets for. Then, if your woocommerce base currency is a fiat currency, such as USD or EUR, you will also need to enable the fixer.io exchange rates provider, with an API key.

    The plugin will then be able to figure out the prices of the products you are offering in those cryptocurrencies that you offer wallets for.

    Hope this helps. Please let me know if you continue to face difficulties with this.

    kind regards

    in reply to: Exchange #4638
    alexg
    Keymaster

    Hello Pat,

    The user cannot deposit fiat into the plugin. Only an admin can perform fiat deposits on behalf of the user.

    Once the user account is credited with the fiat currency, they can use it in any markets you have created that involve these currencies.

    Please let me know if you face any difficulties with this.

    kind regards

    in reply to: investment plugin #4637
    alexg
    Keymaster

    It is not likely that I will start work on this any time soon because I am very busy at the moment.

    You can certainly try to link the two plugins if you like. I am not sure if it is going to be easy or a good idea because I haven’t looked at this yet.

    best of luck

Viewing 15 posts - 1,501 through 1,515 (of 2,199 total)