I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,606 through 1,620 (of 2,212 total)
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  • in reply to: Plugin crashes my site #4387
    alexg
    Keymaster

    Hello,

    Please tell me the following:

    1. Is this a new installation?

    2. Have you enabled some coin adapter?

    3. Are you using the latest version 3.6.6?

    4. Do you see any errors on the screen?

    5. If you get error 500 this means that there should be an error written out to your PHP logs. Alternatively, you could enable WordPress debugging and see the error in your debug.log. If you can spot this error, please share it with me so I can help you.

    kind regards

    in reply to: Rewards autoregulated #4386
    alexg
    Keymaster

    It is not possible at the moment, but I’ll see what I can do. I will let you know on this thread about any progress on this.

    in reply to: Site Membership Expired? #4383
    alexg
    Keymaster

    @digimoney

    Hello,

    My records indicate that your last payment was on the 16th of August.

    I am not sure why the payment did not register on the site, but I have updated your membership to premium.

    Thank you and apologies for the trouble.

    kind regards

    in reply to: Troubles connecting multi coin adapter to server #4381
    alexg
    Keymaster

    Hello,

    Connection refused means that yhe plugin still can’t connect to your TCP port, so this is not a problem with IP filtering or authentication. Once you get an HTTP error response (such as 403 or 401) you will know that at least connection has succeeded. All I can tell you is that there must still be some firewall in place that’s blocking incoming connections to your wallet server on this port. It might be worth checking with your hosting provider If unsure.

    Please let me know if you encounter more problems.

    alexg
    Keymaster

    I will see if there is something that can be done to make the Wallets plugin not interfere with Super Progressive Web Apps. I will report any progress here.

    alexg
    Keymaster

    Thank you for reporting this! I will add it to the troubleshooting section!

    Glad you got the issue resolved. Some background info:

    In general, most API calls are not cached by the plugin, and the ones that are, have a very short expiry time, simply to aid in performance. The get_coins_info JSON API call is the one responsible for retrieving balances and is cached for 30 seconds to avoid abuse. The frontend then polls this API every 5 minutes by default, but this is configurable. Additionally, if you switch to another tab and then back to your site’s frontend, this triggers a refresh of the server data. In the future I would like to add a button so that a user can manually refresh the data. Unfortunately due to the architecture of WordPress it is not possible to have live feeds via websockets, so it has to be polling.

    kind regards

    alexg
    Keymaster

    Hello,

    In the latest version 0.3.2-beta, the maximum tradable balance, and the maker/taker prices, and the exchange rate are shown in 8 decimals. I am pasting an example from my development machine. Could you please show me a screenshot of a form where there are 10 decimals? That would be very helpful for me to identify the problem.
    Thank you.

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    in reply to: Notification / Confirm Email Related Issues #4372
    alexg
    Keymaster

    Thanks for keeping me updated, and I’m glad you resolved this.

    Personally I like to use the WP Mail SMTP plugin for troubleshooting emails. It’s a way to route your WordPress email through a Gmail account or other SMTP server.

    Even though it is not a good solution for live systems, it can be used for troubleshooting/debugging.

    kind regards

    in reply to: Fiat Coin #4371
    alexg
    Keymaster

    Sure,

    Due to popular demand of users of the exchange, it has become apparent that many people need a way to receive bank deposits of fiat currencies and allow their users to trade these fiat currencies for cryptocurrencies.

    I have developed such a “coin adapter” that allows an admin to perform manual fiat currency deposits on behalf of users. The first version is now in testing and will be released shortly. There will be a blog announcement about it.

    kind regards

    in reply to: Negative Balance #4370
    alexg
    Keymaster

    Sure, what exactly would you like to know? There is some information on this other thread.

    Please let me know if you have any more questions.

    kind regards

    in reply to: Negative Balance & Request for a 'Pending Balance' feature #4369
    alexg
    Keymaster

    You could reset the balances to 0 but it would have to be done manually.

    You see, the negative balance in this case is correct, i.e. there are 50 DOGE missing from this user’s account due to the bug not being fixed at the time when the user did their withdrawal.

    One way would be to set the fees of all deposits before that time to zero. This is how you would do it from your MySQL console, assuming your DB prefix is wp_:

    1. Backup your database

    2. Assuming that you upgraded to 3.6.4 on the 2nd of September, execute this:

    UPDATE wp_wallets_txs SET fee = 0 WHERE category='deposit' AND created_time <= '2018-09-02';

    This would force all of the deposits before that date to not have any fees.

    Hope this helps. Again, my apologies for the mistake on my part.

    Let me know if you have any further questions about this.

    kind regards

    alexg
    Keymaster

    Hello,

    With the latest update 0.3.2-beta the default string formatting pattern for each coin is used when printing amounts in the exchange UIs. This is usually 8 digits unless overridden.

    Additionally, exchange rates are displayed always with 8 decimal digits. Percentage changes are shown to 2 decimal digits.

    In which UI did you spot this problem? Could you please post a screenshot?

    Thank you.

    in reply to: A referral connection between users #4348
    alexg
    Keymaster

    A user M who is referred by user N would have a user meta value of wallets-faucet-referrer-id = N.

    You could set this manually using wp-cli with:

    wp-cli user meta set M wallets-faucet-referrer-id N

    where M and N are WordPress user ids.

    I would like to add a way to edit this via the admin interface in the future.

    in reply to: withdrawal issues #4346
    alexg
    Keymaster

    I am assuming that you are using the Full Node Multi Coin Adapter.

    If you want to keep your wallet unlocked forever, then first go to “Wallets” -> “Cron Job” -> “Time to retain withdrawal secrets” and set it to 0. Alternatively, you could set it to a large number of minutes, after which the wallet will lock again.

    Once you’ve done the above, then go to your coin adapter settings and enter your passphrase. Note that the passphrase is different than your RPC password. The passphrase is what you used to encrypt your wallet.

    With most wallets you should be able to see if the wallet is locked from the CLI with the getinfo or getwalletinfo command. The command to unlock the wallet manually is walletpassphrase. Try it first from the command line to make sure that there are no errors, then once you know that your passphrase unlocks your wallet, try it with the plugin.

    If you continue to experience problems, please let me know which coin adapter and wallet you’re using.

    kind regards

    in reply to: Simple Game #4345
    alexg
    Keymaster

    Thanks. Keep in mind that it is usually faster to develop something from scratch than to continue unfinished code.

    In any case, if anyone wants to do this, they would have to use the PHP API.

Viewing 15 posts - 1,606 through 1,620 (of 2,212 total)