Negative Balance dashed-slug.net › Forums › CoinPayments.net Coin Adapter extension support › Negative Balance Tagged: negative balance This topic contains 8 replies, has 3 voices, and was last updated by vorticism 1 year, 2 months ago. Viewing 9 posts - 1 through 9 (of 9 total) Author Posts September 3, 2018 at 4:34 pm #4239 mc_deimonParticipant I have 0.2 Zencash and the balance appears in negative -0.2 September 3, 2018 at 5:13 pm #4240 mc_deimonParticipant In the “adapters” section, a larger amount appears in “sum of fees paid” than in “Hot wallet balance”. It seems that this is the reason for the negative balances. September 4, 2018 at 8:47 am #4246 alexgKeymaster The hot wallet balance can be less than the total user balance or total fees paid. About the negative balance, could you email me a complete list of transactions on that user and for that coin? September 5, 2018 at 11:37 am #4289 mc_deimonParticipant Hi, How can I see all the transactions of a user with a currency? Thanks!!! September 5, 2018 at 11:47 am #4291 alexgKeymaster It is possible that you are encountering a problem that is discussed here. The problem was that deposit fees incurred from the coinpayments platform were previously not accounted for towards user balances. Now that they are, the balances appear negative. The problem will not occur again with new transactions, as the bug has been patched in the latest versions of the parent plugin and the coinpayments adapter. My apologies for the trouble. September 5, 2018 at 11:55 am #4293 mc_deimonParticipant Thanks Alex!!! September 6, 2018 at 9:17 am #4314 vorticismParticipant Thank you Alex, mc_deimon I am also curious about the information. September 10, 2018 at 12:58 pm #4370 alexgKeymaster Sure, what exactly would you like to know? There is some information on this other thread. Please let me know if you have any more questions. kind regards September 10, 2018 at 1:32 pm #4379 vorticismParticipant My typing (translation) mistake. I do not have any more information ! Author Posts Viewing 9 posts - 1 through 9 (of 9 total) You must be logged in to reply to this topic.