I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,471 through 1,485 (of 2,212 total)
  • Author
    Posts
  • in reply to: I hope the quantity is unified to 8 decimal places. #4832
    alexg
    Keymaster

    In version 0.4.1-beta, the amount entered will never be more than 8 decimals long. Thank you!

    in reply to: Suggestions #4831
    alexg
    Keymaster

    When the user clicks on an exchange rate this is now entered in both forms in version 0.4.1-beta of the Exchange extension. Thank you!

    in reply to: Visual Color Code #4830
    alexg
    Keymaster

    The markets are now color coded depending on 24hour price changes, in version 0.4.1-beta. Thank you.

    in reply to: Request additional translation #4829
    alexg
    Keymaster

    This string is now translatable in the wallets-exchange-front domain in version 0.4.1-beta. Thanks.

    in reply to: Balances aren't loading #4826
    alexg
    Keymaster

    Hello,

    Addressing your questions in order:

    Since you should be using https, messages will have to go through port 443.

    When you visit the API endpoint via your browser, this is the message that you should expect to see.

    When you open an IPN message via the CP interface, does it report as being sent? Or did sending failed?

    If it failed, this is a very common issue that people face, usually hosts do not allow incoming messages by default. There could be firewalls preventing the messages either on your host machine or on your host’s network. You would have to speak with your server administrator about this.

    best of luck

    with regards

    in reply to: Suggestion: Sexier Alert Boxes Please :) #4824
    alexg
    Keymaster

    These boxes look good, I will make a note to add them. Thank you.

    in reply to: Negative balance issue #4823
    alexg
    Keymaster

    Hello,

    With the security patch 3.7.3 I had to change the way balances are calculated so that any unaccepted or pending withdrawals are subtracted from user balances. If they are cancelled they stop being subtracted. This was due to reports that the plugin, once used together with the Exchange extension, could be used to steal funds. Now that this is fixed, I also provided a way for old pending/unaccepted transactions to be cancelled in 3.7.4, so that negative balances are not caused by this. The cron job by default cancels any transactions that have not been accepted within 24 hours. If this is the reason your users see negative balances, this will be resolved at a maximum of 24 hours after installing 3.7.4, or you can speed this up by changing the setting “Wallets” -> “Cron Settings” -> “Cancel old unconfirmed/pending transactions”.

    I cannot think of another reason why users would encounter this problem. I would have to see some data for an example user (i.e. the transactions for one user and coin). A question: Are you using the Exchange extension?

    thanks

    in reply to: Balances aren't loading #4818
    alexg
    Keymaster

    Thank you for the additional info. If you are using the CoinPayments adapter, please check the Troubleshooting section here: https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/coinpayments-adapter-extension/ under the heading “Deposits come through to the CoinPayments platform but do not show up in the plugin.”

    Most probably the IPN messages are not getting through.

    in reply to: Balances aren't loading #4816
    alexg
    Keymaster

    Hello,

    Most likely you did not deposit litecoin testnet coins via a user deposit address but via some other address. Hot wallet balance is not the same as user balances. If you like, you can check the Glossary section of the documentation where these terms are explained. Basically if you deposit litecoin testnet via a user deposit address, then these coins will belong to that user. You can use a litecoin testnet faucet such as https://kuttler.eu/en/bitcoin/ltc/faucet/ to test your deposits.

    with regards

    in reply to: Woocommerce fiat option #4812
    alexg
    Keymaster

    In version 3.7.4 of Bitcoin and Altcoin Wallets, an admin can now cancel a deposit via the Transactions list.

    If the deposit comes from a coin adapter other than the Fiat Adapter, the deposit can later be un-cancelled and retried.

    With regards.

    in reply to: Shortcodes #4807
    alexg
    Keymaster

    Hello,

    There is no shortcode to show a particular coin only. This is in my future plans, but I cannot implement it at this time.

    However, you can use some JavaScript to display any data you like.

    The data can be found in this object: wp.wallets.viewModels.wallets.coins(). Hope this helps.

    with regards

    in reply to: Proposal #4806
    alexg
    Keymaster

    Hello,

    Thank you. I understand your argument that this would be useful to people.

    However, you seem to think that this is a simple feature that could be easily added to the exchange. Actually it would have to be a new extension with its own UI, API, etc. There is nothing in the current Exchange extension that would allow this particular functionality. This is why it is impossible for me to provide such an extension at this time.

    with regards

    in reply to: The form does not load at 100% #4803
    alexg
    Keymaster

    Thank you for noticing. This has now been fixed in version 1.2.4 of the extension.

    in reply to: Woocommerce fiat option #4788
    alexg
    Keymaster

    Thank you for this comment.

    Keep in mind that you can always hop to phpmyadmin and remove any transaction.

    Also, in the near future I will add the ability to withdraw fiat.

    The fiat coin adapter is there only to facilitate exchange markets with fiat-crypto. I do not want it to evolve into a full fiat money management system. This would be out of scope of this plugin.

    Perhaps an admin should be able to cancel transactions even if they are in a “done” state. This would solve the problem you mention. I will look into this.

    with regards

    in reply to: Woocommerce fiat option #4773
    alexg
    Keymaster

    Hello,

    1. Yes, this is possible. If a user has sold some of their crypto via the Exchange extension for fiat, they could use that balance to buy goods on your shop.

    2. This is not currently possible, because the ShapeShift extension needs to be updated or replaced after the recent changes to the platform. This is my highest priority right now and a solution will be provided soon.

    3. No. If you are writing your own PHP code, you can initiate an internal transfer of fiat currencies from one user to another. This is not available via the UI or admin screens.

    Fiat currencies were introduced primarily for the Exchange extension.

    with regards

Viewing 15 posts - 1,471 through 1,485 (of 2,212 total)