[alexg]

These boxes look good, I will make a note to add them. Thank you.

[alexg]

Hello,

With the security patch 3.7.3 I had to change the way balances are calculated so that any unaccepted or pending withdrawals are subtracted from user balances. If they are cancelled they stop being subtracted. This was due to reports that the plugin, once used together with the Exchange extension, could be used to steal funds. Now that this is fixed, I also provided a way for old pending/unaccepted transactions to be cancelled in 3.7.4, so that negative balances are not caused by this. The cron job by default cancels any transactions that have not been accepted within 24 hours. If this is the reason your users see negative balances, this will be resolved at a maximum of 24 hours after installing 3.7.4, or you can speed this up by changing the setting “Wallets” -> “Cron Settings” -> “Cancel old unconfirmed/pending transactions”.

I cannot think of another reason why users would encounter this problem. I would have to see some data for an example user (i.e. the transactions for one user and coin). A question: Are you using the Exchange extension?

thanks

[alexg]

Thank you for the additional info. If you are using the CoinPayments adapter, please check the Troubleshooting section here: https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/coinpayments-adapter-extension/ under the heading “Deposits come through to the CoinPayments platform but do not show up in the plugin.”

Most probably the IPN messages are not getting through.

[alexg]

Hello,

Most likely you did not deposit litecoin testnet coins via a user deposit address but via some other address. Hot wallet balance is not the same as user balances. If you like, you can check the Glossary section of the documentation where these terms are explained. Basically if you deposit litecoin testnet via a user deposit address, then these coins will belong to that user. You can use a litecoin testnet faucet such as https://kuttler.eu/en/bitcoin/ltc/faucet/ to test your deposits.

with regards

[alexg]

In version 3.7.4 of Bitcoin and Altcoin Wallets, an admin can now cancel a deposit via the Transactions list.

If the deposit comes from a coin adapter other than the Fiat Adapter, the deposit can later be un-cancelled and retried.

With regards.

[alexg]

Hello,

There is no shortcode to show a particular coin only. This is in my future plans, but I cannot implement it at this time.

However, you can use some JavaScript to display any data you like.

The data can be found in this object: wp.wallets.viewModels.wallets.coins(). Hope this helps.

with regards

[alexg]

Hello,

Thank you. I understand your argument that this would be useful to people.

However, you seem to think that this is a simple feature that could be easily added to the exchange. Actually it would have to be a new extension with its own UI, API, etc. There is nothing in the current Exchange extension that would allow this particular functionality. This is why it is impossible for me to provide such an extension at this time.

with regards

[alexg]

Thank you for noticing. This has now been fixed in version 1.2.4 of the extension.

[alexg]

Thank you for this comment.

Keep in mind that you can always hop to phpmyadmin and remove any transaction.

Also, in the near future I will add the ability to withdraw fiat.

The fiat coin adapter is there only to facilitate exchange markets with fiat-crypto. I do not want it to evolve into a full fiat money management system. This would be out of scope of this plugin.

Perhaps an admin should be able to cancel transactions even if they are in a “done” state. This would solve the problem you mention. I will look into this.

with regards

[alexg]

Hello,

1. Yes, this is possible. If a user has sold some of their crypto via the Exchange extension for fiat, they could use that balance to buy goods on your shop.

2. This is not currently possible, because the ShapeShift extension needs to be updated or replaced after the recent changes to the platform. This is my highest priority right now and a solution will be provided soon.

3. No. If you are writing your own PHP code, you can initiate an internal transfer of fiat currencies from one user to another. This is not available via the UI or admin screens.

Fiat currencies were introduced primarily for the Exchange extension.

with regards

[alexg]

That’s great news!

[alexg]

Hello again,

This looks like it is a matter of networking if IPN messages are not being delivered.

I would start by thinking what is different on those other sites where deposits work:

1. Are you using a different CoinPayments account? Then it could be something to do with the account settings. If you follow this guide then everything should be in order. Make sure to not specify a custom IPN URL.

2. Do you have a different web server config? Since you mention that other sites on the same server work, I would also compare the web server config of those other sites with the one that causes problems. Perhaps it is due to some rewrite rule. Do you see the incoming IPN in your server’s access log or error log? There could be indications towards the problem there.

Unfortunately I am not available for hire, as explained in the FAQ. Also, it is likely that the problem is not within WordPress or its plugins, so I wouldn’t be able to help you anyway. This is probably due to some server configuration.

Ultimately there is an incoming connection to your server. It either stops at your hosts firewalls, or your server’s firewall, or it reaches your web server, in which case it is stopped by your rewrite rules, or it is stopped at WordPress. There are logs for all of these layers. I would recommend that you start from the first one and determine at which point the message stops.

with regards

[alexg]

All security plugins deactivated . – no firewall – reduced all plugins besides wallet …

Still same issue …

No way to troubleshoot the IPN history either besides the history that dosent” say to much . – what ip adress is it coming from – what adress is it going to ..(https://superdomainname.com?wallets-cp-ipn=1)

This is annoying … dont want to reinstall the plugins…

Any ideas ? .. can we hire someone who is more knowledgeable than us on this matter ? … spent a couple days now on trouble shooting… all other dashed plugins deactivated… no wordfence or no security …

Kind regards..

[alexg]

definitely a error on just that site..

Tried same plugins on different site on same server different api keys … no error ….

Tried same fresh api keys on old site (with error) … same error – “though shall not pass” kind of style 😉 ….

conclusion… not firewall issue (becuase working site is on same account and same server ) … have to search within the plugins then…

[alexg]

The error ‘IPN Mode is not HMAC’ would show if you attempt to visit the IPN URL from your browser. This is normal. The IPN URL should be accessed from the CoinPayments platform and the request should signed with a signature to verify authenticity.

IPN requests usually come from 149.56.241.110.

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