I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 2,131 through 2,145 (of 2,205 total)
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  • in reply to: urgent help needed here pls #2113
    alexg
    Keymaster

    You’re welcome.

    in reply to: urgent help needed here pls #2111
    alexg
    Keymaster

    You would get this error if one of the codes you entered was not exactly correct.

    Enter the codes again and make sure that you do not add any spaces next to the codes.

    After entering the codes again, save changes and wait for two minutes before refreshing your page again.

    in reply to: urgent help needed here pls #2109
    alexg
    Keymaster

    No, you will need to disable it if you want to use Bitcoin with CoinPayments.

    The plugin should be warning you about this.

    in reply to: urgent help needed here pls #2107
    alexg
    Keymaster

    Hi,

    Why did you enable Tor? Are you setting up your website as a hidden service?

    If not, disable tor and check your adapter status in the “Adapter” screen. If successful, the adapter status should read “Responding”.

    You will also need to setup the IPN secret as detailed in step 8 of the installation instructions.

    in reply to: urgent help needed here pls #2103
    alexg
    Keymaster

    Hello,

    The CoinPayments adapter extension is available on this site at https://www.dashed-slug.net/bitcoin-altcoin-wallets-wordpress-plugin/coinpayments-adapter-extension/

    There are instructions and a troubleshooting section on that same page. The main plugin also has an accompanying PDF document which you might like to have a look at.

    The error you get is because you have not connected the built-in Bitcoin core adapter to a running wallet. Simply disable the bitcoin core adapter. The plugin will instruct you about this.

    regards

    in reply to: Fee issues #2096
    alexg
    Keymaster

    Thanks for reporting this Jack and apologies for the late reply. I will look at this as soon as possible.

    regards
    Alex

    in reply to: Multisite new user can't have a wallet #2095
    alexg
    Keymaster

    Hello Ed,

    Users can have a wallet when they have the has_wallets capability. By default, users have the “Subscriber” role which does not have that capability by default. Please see Wallets -> Capabilities to see which capabilities you may need.

    Normally this Capabilities UI should be all you need, but in multisite setups it won’t help you because the wallets menu is available at the network level, not at any individual site.

    I will try to address this in a future release, but in the meantime you can use any plugin for managing capabilities to assign has_wallets to “subscribers” on each blog where you need it.

    This plugin is quite good: https://wordpress.org/plugins/user-roles-and-capabilities/

    hope this helps

    kind regards,
    Alex

    in reply to: Table wallet bdd #2093
    alexg
    Keymaster

    The missing tables issue is now slved in 2.10.0

    in reply to: Deposit not working? #2088
    alexg
    Keymaster

    Hello,

    Thanks for being so patient. Turns out the last couple of versions had an SQL bug. I am preparing a release that will fix this SQL bug among some other things. It makes more sense to try to diagnose your issue with this latest version, because it might be related. I hope to get the fix out today. I will make a note to contact you after that. Don’t worry about documentation that’s not a problem but thanks for offering to help.

    regards
    Alex

    in reply to: Table wallet bdd #2083
    alexg
    Keymaster

    Following up from my previous post, I believe I have isolated the issue:

    Due to an error on my part, if the tables do not exist the plugin does not create them immediately on activation, but after the first run/request. I will fix this.

    If you only saw the error once and no more then that means that the tables are created now and you can proceed.

    If the error persists, deleting the wallets_db_revision option will do the trick.
    With SQL: DELETE FROM wp_options where option_name = 'wallets_db_revision';
    Or with cp-cli: wp option delete wallets_db_revision.

    Refresh your WordPress and your tables should be created.

    Or simply wait until the next patch.

    Apologies for the confusion.

    regards

    in reply to: Table wallet bdd #2082
    alexg
    Keymaster

    Hello,

    If the table is not created correctly you will definitely not be able to perform transactions. This is why the plugin is warning you.

    This is an issue that was fixed in a past release. I assume you have already checked that you are installing the latest version.

    If that’s the case, I recommend that you drop the two tables and reinstall, this time taking note of any errors in the logs. That’s the only way to know what went wrong. The plugin has been tested with PHP 5.6 and it should work.

    Do let me know what you find.

    regards

    in reply to: Deposit not working? #2078
    alexg
    Keymaster

    OK, there was no chance for what you did to work. Private addresses do not offer a way for the plugin to be notified. That’s why callback addresses (commercial) are used instead. The plugin needs to generate these addresses as needed.

    So we will first need to find out why addresses are not being generated (or not stored to the database). You are quite right, it is indeed a very strange situation. But this is the root cause of your issues.

    Two things that come to mind:

    1. I am not convinced that there are no errors in your logs. There should be at least some warnings, even if everything works as expected. More likely, there should be some error indicating either that the plugin could not contact the platform or that it cannot insert a new address to the database.

    2. After clearing the tables, did you first visit the page with your [wallets_deposit] UI? This is what triggers a new address to be generated, when a deposit address does not exist.

    Other than that, I cannot think of anything else right now. Once I think of something I will get back to you.

    in reply to: Deposit not working? #2076
    alexg
    Keymaster

    Can you please explain what you mean by “I made a new one”?. The litecoin testnet page has its own address (see the “wallet address” field). You can test withdrawing to that address. Or, if you have created a new address in some other litecoin testnet wallet that will work too. You cannot withdraw to another address generated by the same plugin. If you do, then your withdrawal will be automatically changed to an internal transfer.

    Did you check the things I asked you in the previous post? What did you find?

    in reply to: Deposit not working? #2067
    alexg
    Keymaster

    OK you have a somewhat strange problem indeed! Never come accross this one.

    I find it very curious that your IPN history is empty. I assume that by “removed all data” you mean that you also emptied the wp_wallets_adds table. As I mentioned before, this data is not deleted when you uninstall the plugin.

    Here’s what you can check:

    Every time the plugin requests a new deposit address, a “callback address” is generated on the CoinPayments platform. You can then view these callback addresses via the dashboard. For Litecoin testnet, navigate to https://www.coinpayments.net/index.php?cmd=acct_balances&action=deposit&coin=LTCT

    You should see your deposit address listed there. It’s type should be “commercial”. If that’s the case, then when you send funds to that address the platform should attempt an IPN to your site, regardless of what the plugin, or anything on your server, does.

    in reply to: wallets showing and disapearing on the test page #2066
    alexg
    Keymaster

    Hello,

    First of all yes, this is the right place to post issues with the plugin. For issues that are about the main plugin you may also post at the wordpress.org forums, but here is fine too.

    As for your particular issue, the UIs will only show when there is at least one adapter that is in “responding” status. So this is expected behavior.

    You may also refer to the “troubleshooting” section in the PDF documentation, under “I do not see the UI elements in the frontend.” I try to keep a record of the most common issues people face.

    regards
    Alex

Viewing 15 posts - 2,131 through 2,145 (of 2,205 total)