I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 1,816 through 1,830 (of 2,212 total)
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  • in reply to: Exchange execution error – version 0.1.3 #3665
    alexg
    Keymaster

    Thank you very much for your feedback. It is very helpful.

    I was already made aware that there is some error in the matching engine, and it didn’t get caught by my tests.

    I plan to fix this very soon, as it obviously is a matter of priority.

    There will be a patch as soon as possible.

    in reply to: Form does not display #3664
    alexg
    Keymaster

    Also keep in mind that some of the strings relevant to the Tip the Author extension exist in the parent plugin.

    in reply to: Form does not display #3663
    alexg
    Keymaster

    Thanks, I will add your feedback to the backlog.

    The forum is public for the benefit of other users who search for information about the plugin. If a user wishes to share private information, they can use the email address info@dashed-slug.net. If you have posted something that you wish to be taken down please let me know.

    in reply to: Site Profit #3662
    alexg
    Keymaster

    Hello San,

    No, actually the fees get subtracted from user balances. The hot wallet balance should be unaffected by any trades.

    Please see the glossary section of the documentation for an explanation on how balances work.

    kind regards

    in reply to: Coin current rate #3657
    alexg
    Keymaster

    San,

    There are two different concepts here:

    1. The “exchange rates” admin section loads exchange rates from other exchanges and services. This is for the purposes of displaying amounts in different currencies.

    2. The “Exchange extension” is a plugin extension to allow your users to perform trading on your site, and is totally unrelated.

    In the Exchange extension, when you click on an amount or exchange rate in your orderbook, order history or market history, these values get transferred to either your buy or sell input form. When a market is loaded, the default buy and sell rates are set to market values, but only if there is an orderbook. Could it be that you are testing with an empty orderbook?

    Can you please describe exactly what you did and what happened?

    Thanks

    kind regards

    in reply to: Site Profit #3656
    alexg
    Keymaster

    Hi San,

    The coin adapters page always shows the correct sum of user balances. This is so you can compare with the hot wallet balance.

    I’m not sure I understand your question. There is no option to set, so it is not a default.

    Let me know if this answers your question.

    in reply to: Recommended theme #3655
    alexg
    Keymaster

    No, but it should work with all themes as long as they follow WordPress standard.

    I mostly test with twentyseventeen.

    in reply to: Negative Coin Balance #3654
    alexg
    Keymaster

    Yes, I am still investigating. In the meantime I have released a patch that fixes other bugs.

    Plugin is still in beta, thanks for testing!

    in reply to: Form does not display #3647
    alexg
    Keymaster

    Thank you for going to the trouble to set this up.

    It appears the error was on my part:

    The latest version was 1.2.3 but I had not uploaded it correctly so you were using version 1.2.2.

    If you update to version 1.2.3 I believe the issue should be resolved.

    Apologies for the trouble, and thanks again for spotting this issue!

    kind regards

    Alex

    in reply to: Negative Coin Balance #3636
    alexg
    Keymaster

    Thanks I will look at this.

    in reply to: Negative Coin Balance #3629
    alexg
    Keymaster

    Hello Megan,

    Thanks for reporting this.

    In order to investigate I would need the following:

    1. Please identify the WordPress user ID of the user with the negative balance, and the coin symbol of the negative balance.

    2. I would need the output of the following SQL queries on your WordPress database:

    SELECT * FROM wp_wallets_txs WHERE category='trade' AND account=N AND symbol='XYZ';

    SELECT * FROM wp_wallets_orders WHERE account=N AND quote_symbol='XYZ' AND status != 'cancelled';

    In the above queries please replace N with the user ID, and XYZ with the coin’s symbol.

    If your DB table prefix is something other than wp_ please replace that in the above queries.

    Thank you.

    kind regards

    in reply to: receive address not displayed #3627
    alexg
    Keymaster

    Hello,

    The schema upgrade is now rolled out in the 3.5.6 release. You can use coin symbols of up to 8 characters.

    kind regards

    in reply to: Fiat Value list view #3626
    alexg
    Keymaster

    Hello San,

    This is now implemented in version 3.5.6.

    kind regards

    in reply to: Form does not display #3621
    alexg
    Keymaster

    OK thank you.

    Please restore the code to the unmodified latest version and make the site accessible for me.

    I will have a look.

    kind regards

    in reply to: Our own ERC20 Token #3620
    alexg
    Keymaster

    Hello Antho,

    Unfortunately this plugin does not support ERC20 tokens.

    kind regards

    Alex

Viewing 15 posts - 1,816 through 1,830 (of 2,212 total)