I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

alexg

Forum Replies Created

Viewing 15 posts - 841 through 855 (of 2,212 total)
  • Author
    Posts
  • in reply to: i paid but can't download plugins i need urgent help #6835
    alexg
    Keymaster

    I’ve never seen a VAT IN with slashes or other symbols, it should be something that can be validated online with VIES.

    https://evatr.bff-online.de/eVatR

    Perhaps you can contact the relevant authority and ask them specifically about which number can be validated?

    in reply to: i paid but can't download plugins i need urgent help #6832
    alexg
    Keymaster

    Hello,

    Thank you for paying for membership.

    You have signed up with a tax-exempt plan for European businesses, and you have provided a VATIN that does not check out on VIES for Germany. This is why you do not have access.

    Could you please check the VAT IN you provided? Is your business registered in some other country?

    If you do not own a registered business in Europe then I can provide a refund and you can sign up with a non-tax exempt plan.

    You can also contact me via email about this.

    with regards

    in reply to: UI Improvement Market Depth #6813
    alexg
    Keymaster

    Hello Megan,

    If you wish to make a payment with cryptocurrencies, please select one of the membership plans, then send the equivalent amount to one of the following addresses:

    Bitcoin Address: 1DaShEDyeAwEc4snWq14hz5EBQXeHrVBxy
    DOGE Address: DASHEDj9RrTzQoJvP3WC48cFzUerKcYxHc
    LTC Address: LdaShEdER2UuhMPvv33ttDPu89mVgu4Arf

    Email me the TXID and the email you used to sign up, and I will activate your membership manually.

    with regards

    in reply to: bad orders issue #6799
    alexg
    Keymaster

    The zero orders should no longer appear in the orderbook of version 1.0.0 of the Exchange extension. Full release notes: https://www.dashed-slug.net/exchange-1-0-0/

    with regards

    alexg
    Keymaster

    @bigblue The button has been added to the Market view in version 1.0.0 of the Exchange extension. Full release notes: https://www.dashed-slug.net/exchange-1-0-0/

    with regards

    in reply to: UI Improvement Market Depth #6797
    alexg
    Keymaster

    Market depth visualization has been added to version 1.0.0 of the Exchange extension. Full release notes: https://www.dashed-slug.net/exchange-1-0-0/

    alexg
    Keymaster

    Hello,

    It is now possible to display the fiat amounts in notification and/or confirmation emails. New variable substitutions have been added in version 4.4.0.

    with regards

    alexg
    Keymaster

    Hello,

    It is now possible to display the fiat amounts in notification and/or confirmation emails. New variable substitutions have been added in version 4.4.0.

    with regards

    in reply to: Best practices for approving commissions in WC Marketplace. #6779
    alexg
    Keymaster

    Hello and thank you for reporting this,

    I will investigate as soon as possible and let you know here.

    with regards

    in reply to: Custom #6778
    alexg
    Keymaster

    Hello,

    That is correct. The reason your coin doesn’t show is that it’s exchange rate is not known.

    You would have to use this PHP code to pull the exchange rate from somewhere:

    https://gist.github.com/alex-georgiou/492196184f206002c864225180ca8fbb

    with regards

    alexg
    Keymaster

    The coin is not selectable because its exchange rate is not known, therefore it is not possible to use it for payments.

    Please see the following example code for how to add the exchange rate of a custom currency:

    https://gist.github.com/alex-georgiou/492196184f206002c864225180ca8fbb

    Let me know if you need any more information about this.

    with regards

    EDIT: The above would be needed to add a custom coin, for Litecoin please make sure that you have enabled at least one exchange rate provider (all of them carry the BTC_LTC rate). If you are pricing your products in a fiat currency, such as USD or EUR, then also make sure that you have set up fixer.io, so that the plugin knows the exchange rates between cryptos and fiats.

    in reply to: Exchange Market not updating… #6758
    alexg
    Keymaster

    The result of the JSON API call for get_market_summaries is cached using WordPress transients. Normally these expire and the data is updated, but depending on your webserver cache they might not. Setting the value to 0 is a good workaround, glad to hear it’s working now.

    with regards

    in reply to: Wallets dose not work at all #6757
    alexg
    Keymaster

    Yes, that’s correct, the IPN messages cannot reach a local server. Glad to hear it’s working now.

    with regards

    in reply to: Wallets dose not work at all #6746
    alexg
    Keymaster

    I have updated the install instructions on the website to reflect this new change.

    Let me know if you continue to face problems after completing the verification process.

    with regards

    in reply to: Wallets dose not work at all #6736
    alexg
    Keymaster

    Hello James,

    Are you aware that the CoinPayments platform requires KYC/AML now? You should go through the process if you haven’t already, as they only allow API access to verified accounts now.

    Once you do, deactivate the CoinPayments adapter for a few minutes (2 minutes at least), then activate the plugin again. It should work.

    with regards

Viewing 15 posts - 841 through 855 (of 2,212 total)