[alexg]

Hello,

It does sound like you have checked most things. Make sure that your user roles have the capability has_wallets.

1. I would suggest that you only enable one coin, such as Litecoin testnet, then wait two minutes and try again. It is possible that some coin that you have enabled triggers an error on the API, and if too many errors occur, the API bans you for two minutes. IF this is the case, then there should be some information in the WordPress logs, once you enable them.

2. Make sure that the wp_wallets_adds table exists. If it does not, the plugin will warn you about this. In the admin screens there will be an error message at the top of the screen.

Let me know if this helps.

kind regards

[alexg]

This can be done easily, but I’m curious, were you successful to use the payment gateway with a multi-store plugin?

A number of people have complained that this is not possible, and is in my far future plans to provide support for at least one multi-store plugin.

Plugins that others have tried are:

– https://yithemes.com/themes/plugins/yith-woocommerce-multi-vendor/
– https://wc-marketplace.com/

But they report that the gateway does not work with them.

I have not had time to test yet. If you’ve had success, please share the plugin’s name.

I will add a switch that will control applying or not applying the internal fees, as discussed above.

kind regards

[alexg]

Yes, thank you.

I understand that only exchanging is illegal in NY, not owning.

The site admin is responsible for enforcing this, and there are ways to do this even without explicit support from the plugin.

But I will aim to provide some GEOIP blocking for convenience. This must come with a big disclaimer of course, as I cannot constantly check the legal framework on each legal jurisdiction on the planet, to keep the block list updated. Ultimately the responsibility must lie on the site operator.

Thank you for all your feedback in this matter, I appreciate it.

kind regards

[alexg]

Thanks.

Keep in mind that the problem here is legal, not technical.

There might be technical ways to circumvent this, but it might not be legal, so I cannot advise you to do so.

kind regards

[alexg]

Ah, I see…

Thank you very much for providing this info.

I will add it to the FAQ.

[alexg]

I see. Why do you think it might be a database issue? This is possible but unlikely, as the front-end form does not really depend on the database.

More importantly:

1. Are there any errors in your JavaScript Console?

2. Can you check the network tab in your browser to see if any connections fail, or if some assets are not loaded?

3. Alternatively, perhaps you could provide me with a regular user account so I can login and have a look at the above things?

[alexg]

Hello,

I doublechecked and the extension still works on my end.

You mentioned that you have checked two of the three things mentioned in the troubleshooting section on the extension’s page.

1. You also need to have at least two coins online, and these two coins must be ones that the ShapeShift service supports. Can you confirm please?

2. Does the problem persist if you switch to another theme?

Thanks

kind regards

[alexg]

Some people use _, some : and some /. I will make a note to make this configurable at some point in the future.

kind regards

[alexg]

Thanks for your reply.

It does sound like a “dust” amount remaining on some order.

kind regards

[alexg]

Hello Adonis,

You are correct in that this would help with compliance.

A daily limit for withdrawals can help with security too and it has been my intention to implement one for some time now.

Essentially this would have to be implemented at the level of the core plugin, not the exchange extension.

Limits could be tied to user roles. Then, other tools can be used to assign different WordPress roles depending on what verification level each user has.

Thanks, this is a valid point, I will make a note to implement this at some point.

kind regards

[alexg]

Hello,

Yes, that is correct. Even though transaction fees are set at the coin adapter settings, apps can override them.

This is what the WooCommerce extension does, it performs an internal transaction with 0 fees.

Is there some reason why you need the fees? I can add an option in the gateway settings to either override the fee to 0 or leave as is.

kind regards

[alexg]

Thanks

Currently the balances are not displayed but if you click on the “Max” button, the maximum balance is entered in the field.

I will make a note to look at this.

kind regards

[alexg]

Hello,

Thanks for reporting this.

1. Can you please check that you are using a recent version of the plugin?

2. Which coin adapter are you using?

kind regards

[alexg]

Thanks for reporting.

Could it be that your ask order at 990 satoshi has a remaining amount less than 1 satoshi?

For rounding purposes the amounts have two more digits in the db that what you can see on the frontend.

What happens when you attempt to buy through the order? Does it remain shown?

[alexg]

In Google Chrome you can also copy the text from an alert box.

You are running a very old version of the exchange. You should first update either automatically or manually. If the problem persists, please let me know.

kind regards

[Author]

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