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Problem the deposit can not be seen

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Problem the deposit can not be seen

dashed-slug.net Forums CoinPayments.net Coin Adapter extension support Problem the deposit can not be seen

This topic contains 1 reply, has 2 voices, and was last updated by  alexg 10 months, 1 week ago.

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  • #5551

    fossilpixel
    Participant

    I am using Bitcoin and Altcoin Wallets 3.9.3 and Bitcoin and Altcoin Wallets: CoinPayments Adapter 1.0.7 in wordpress 5.0.3.

    Everything is correctly configured currency, the adapter responds, the wallets are generated in the system without problem, but when making a test deposit is not reflected neither the TX nor the deposit in the system appears the balance in 0 and no TX in the system, the test already has 7 confirmations and is still at 0 as if nothing happened

    the site is with cloudflare but I have it in development mode

    But when reviewing the Cold Storage I see the balance that has the Coinpayments account and in coinpayment if I see the transaction I would like your help.

    thank you

    #5558

    alexg
    Keymaster

    Hello,

    This is the most common problem people have when first installing this adapter. Deposits require incoming IPN connections to work. These can be prevented by security programs and firewalls. Have you checked the troubleshooting guide at the adapter’s homepage? Please read under “Deposits come through to the CoinPayments platform but do not show up in the plugin.” and let me know if this does not help.

    with regards

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