When a user performs FIAT withdrawal, it started to give the error:
Cannot withdraw 57.000000 ENTRC because only 0.000000 is available.
There is 57 in the user’s balance. But it shows as the screenshot: https://prnt.sc/nn0lkb
What would be the reason that makes a balance Unavailable?
This is the transactions page: https://prnt.sc/nn0m5y