Open extra topbar

Fees

If you are new here, please see some information on how to ask for support. Thank you!

Fees

Tagged: 

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #2607
    mc_deimon
    Participant

    Hi. Normally the fee is added to the shipping amount. In this plugin the amount sent is subtracted and this can create confusion. I think the user must write the amount he wants to send and show the sum with the added fee.

    Thanks.

    #2614
    alexg
    Keymaster

    Hi, this was how it was in a much earlier version when the plugin was in its infancy and I got a large number of requests to do the UI as it is now.

    The only thing I could do is provide an option between the two ways of doing this.

    I cannot promise you that I can do this any time soon as it is a low priority thing compared to other tasks. As it is, the UI clearly states that the fees are subtracted from the amount so I do not believe there is any source of confusion.

    Thank you for sharing your thoughts on this.

    kind regards

    #2622
    mc_deimon
    Participant

    I think the current method is better for withdrawing the money for personal use, but if the withdrawal is to make a payment, it is possible that the user indicates the amount that must be paid and the seller discovers when the money arrives that the amount is paid. the fees have been subtracted.

    One solution would be to show a text box with the total amount that will be sent after subtracting the fee.

    Thanks!!!

    #2629
    alexg
    Keymaster

    Hello,

    Yes, you are correct, I can add another box showing the amount with fees subtracted.

    regards

    #3097
    hkabay
    Participant

    Hello
    where is this commission taken?
    I did not get it

    Thank You

    #3098
    alexg
    Keymaster

    Hello,

    Please see under Fees in the Glossary section of the documentation for a detailed explanation about how fees work.

    kind regards

    #3099
    hkabay
    Participant

    I not see bro
    Please give me link

    Thyank You

    #3100
    alexg
    Keymaster

    The documentation is the PDF file in the bundle download of the plugin. http://dashed-slug.net/downloads/

    #3102
    hkabay
    Participant

    Thank you bro
    I need account deposited fees deleting
    how can i do ?

    Thanks

    #3105
    alexg
    Keymaster

    Hello,

    I am not sure what you are asking exactly.

    Do you want to disable deposit fees? Deposit fees only exist for the CoinPayments adapter and are enforced by the platform, not the plugin.

    Please post a new thread about this because this is a separate issue.

    If possible could you please explain in more detail what it is exactly that you want to delete?

    Thank you

    kind regards

    #3109
    hkabay
    Participant

    Understood
    Yes I need to disable deposit fees Coinpayments
    how can I do that ?

    Thanks

    #3110
    alexg
    Keymaster

    Unfortunately you cannot. If this is important to you, you will have to use another coin adapter.

    #3111
    hkabay
    Participant

    which one can I use ?

    #3112
    alexg
    Keymaster

    Please see the plugin’s readme file and the dashed-slug homepage for all your available options.

    The CoinPayments adapter is the only one that has deposit fees.

    If you have any further questions please open a new thread as this is unrelated to the original post. This is for the benefit of others reading this forum later.

    kind regards

    #3113
    hkabay
    Participant

    ok Thank you very much

Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.