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Email for user confirmation of withdraw not being recieved.

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Email for user confirmation of withdraw not being recieved.

dashed-slug.net Forums General discussion Email for user confirmation of withdraw not being recieved.

This topic contains 1 reply, has 2 voices, and was last updated by  alexg 4 months, 1 week ago.

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  • Author
    Posts
  • #6588

    d3vnu77
    Participant

    I am attempting to withdraw coins from front-end wallet. The system informed me in a modal windows that it emailed me a confirmation, however I am not receiving the email in my mailbox.

    #6589

    alexg
    Keymaster

    Hello,

    Three things:

    1. Did you check your spam folder? If your server is on a blacklist, or even if you do not have SPF or DKIM enabled on your mail server, the email can go to spam.

    2. If you do not see the email, even in your spam folder, it is possible that your host is not configured to send email. The plugin uses wp_mail() to send the emails, and this requires some initial setup. My recommendation to you is to check with another plugin and see if emails are being sent. For example: https://wordpress.org/plugins/check-email/

    3. Finally, check both the originating (admin) address and the receiving address to make sure there’s no errors.

    with regards

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