April 24, 2020 at 6:31 pm #8206swapcoinParticipant
Hello, I have the ste working. This days I send coins to the users and arrived sucessfully and confirmed. Balance shows well the users balance and in transaction tab shows “Done”.
But I send other day more coins, and now shows in transaction but remaining in “pending” in transactions, stuck in 4 confirmatons, while need 6 to finish.
I try to put down to 2 confirmations but not success, it continue in pending.
– I check in explorer and in wallet, and coins arrived to wallet but not finish confirm in users balance.
– I try withdrawl and works well, finish “done” with 6 confirmatios.
– I try to send more coins and works fine now.
The problem is , this transactions remaining “not confirmed” , and not update the balance.
– I try this too:
and shows result:
Thanks for your answer.
Attachments:You must be logged in to view attached files.April 26, 2020 at 9:06 am #8213alexgKeymaster
Confirmation counts are updated when the plugin gets notified from the wallet about changes in transaction state.
It seems that the plugin is not receiving
walletnotifycurl requests. This could be for any number of reasons (dns, firewalls, nat settings, etc).
Please check the relevant article https://www.dashed-slug.net/howto-debug-an-incoming-deposit-full-node-wallet/ focusing on steps 5 and 6. You can try to notify the wallet manually through your browser to see if the confirmation count for a deposit changes. You can also login to your wallet server to see if it can contact the plugin via curl.
Please check the above and let me know if you have any further questions.
with regardsApril 26, 2020 at 3:45 pm #8220swapcoinParticipant
Yes , it works well after the problems. The deposits remaining in Pending but not finish, but next transactions works fine, only some stuck in confirmations.
But it be solved clicking in cancel + retry. If finish confirm.
Thanks for your responseApril 29, 2020 at 5:40 am #8226alexgKeymaster
Clicking cancel + retry can help for individual transactions.
However a more permanent solution would be to check to see if the wallet notification mechanism is working. This is why I suggested the troubleshooting article.
If you encounter the issue again, check the notification mechanism as explained in the article, and let me know if you have any questions about it.
- You must be logged in to reply to this topic.