Deposit not finish confirm

[alexg]

Hello,

Confirmation counts are updated when the plugin gets notified from the wallet about changes in transaction state.

It seems that the plugin is not receiving walletnotify curl requests. This could be for any number of reasons (dns, firewalls, nat settings, etc).

Please check the relevant article https://www.dashed-slug.net/howto-debug-an-incoming-deposit-full-node-wallet/ focusing on steps 5 and 6. You can try to notify the wallet manually through your browser to see if the confirmation count for a deposit changes. You can also login to your wallet server to see if it can contact the plugin via curl.

Please check the above and let me know if you have any further questions.

with regards

[Anonymous]

Yes , it works well after the problems. The deposits remaining in Pending but not finish, but next transactions works fine, only some stuck in confirmations.
But it be solved clicking in cancel + retry. If finish confirm.
Thanks for your response

[alexg]

Hello,

Clicking cancel + retry can help for individual transactions.

However a more permanent solution would be to check to see if the wallet notification mechanism is working. This is why I suggested the troubleshooting article.

If you encounter the issue again, check the notification mechanism as explained in the article, and let me know if you have any questions about it.

with regards

[Author]

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