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Could not contact server

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  • #4867
    alexg
    Keymaster

    Hiya.

    A new installation completely – everything works but not send to another user – i get ” could not contact server – server error” .. checked ipn history ( no transaction there – checked firewall – no outgoing connections)

    No firewall issues what we can see
    No wordfence issues

    Cannot figure out what is stopping the transaction.

    #4868
    alexg
    Keymaster

    Hello,

    The IPN history is only relevant to withdrawals from the CoinPayments adapter.

    If you are initiating an internal transfer, such as from the [wallets_move] UI, this will not touch the coin adapter. Instead, the frontend sends a JSON API request to the server. Only if the server is not contactable at the moment would you ever see a server error.

    Can you please show me the exact entire error?

    Thank you.

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