I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

Block.io issue

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #3420
    Anonymous
    Inactive

    Hello Alex,

    I believe you may have found my original message in the Exchange forum. After installation, the plug-in stopped working and no longer show the short-codes.

     

    Adonis

    #3425
    alexg
    Keymaster

    Hello Adonis,

    1. First, can you please check the Troubleshooting section in the documentation under “I do not see the UI elements in the frontend.”?

    2. To be clear, does the rest of your site work apart from the shortcodes?

    3. Does the problem persist if you deactivate the block.io adapter? You should be fine if you use the CoinPayments adapter instead.

    Let me know please.

    kind regards

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.