Block.io Balance not updating

[alexg]

hi, I have problem with balances not updating for my wp installation. the transaction is confirmed but it is not showing in any transaction list

[alexg]

This is the screenshot

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[alexg]

Please see my reply in your other post: https://www.dashed-slug.net/forums/topic/moved-deposits-do-not-register-in-plugin/

[alexg]

Hi, I confirmed to use the wallet shortcodes, but the problem is, payment received and withdrawn will never get confirmed. I tried running cron jobs but the problem still persists until now

[alexg]

OK, please tell me the following:

1. You have posted in the block.io adapter section. Are you using the block.io adapter? Have you disabled the built-in Bitcoin core node adapter?

2. Are you still attempting a deposit, or is this a withdrawal attempt? You first mentioned deposits, but then withdaw.

3. Is this a new installation? Or did the balances update previously?

4. Did you use a user deposit address (i.e. an address shown in the [wallets_deposit] shortcode?

5. In the “Wallets” -> “Adapters” screen, does your coin adapter show as “Responding” under “Adapter Status”?

6. In the “Wallets” -> “Adapters” screen again, does the “Hot wallet balance” update?

7. In the “Wallets” -> “Transactions” screen, does your transaction show at all? What is its status?

Please let me know. Thank you.

[Author]

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