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Block.io Balance not updating

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Block.io Balance not updating

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #4972
    alexg
    Keymaster

    hi, I have problem with balances not updating for my wp installation. the transaction is confirmed but it is not showing in any transaction list

    #4973
    alexg
    Keymaster

    This is the screenshot

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    #4978
    alexg
    Keymaster
    #5106
    alexg
    Keymaster

    Hi, I confirmed to use the wallet shortcodes, but the problem is, payment received and withdrawn will never get confirmed. I tried running cron jobs but the problem still persists until now

    #5111
    alexg
    Keymaster

    OK, please tell me the following:

    1. You have posted in the block.io adapter section. Are you using the block.io adapter? Have you disabled the built-in Bitcoin core node adapter?

    2. Are you still attempting a deposit, or is this a withdrawal attempt? You first mentioned deposits, but then withdaw.

    3. Is this a new installation? Or did the balances update previously?

    4. Did you use a user deposit address (i.e. an address shown in the [wallets_deposit] shortcode?

    5. In the “Wallets” -> “Adapters” screen, does your coin adapter show as “Responding” under “Adapter Status”?

    6. In the “Wallets” -> “Adapters” screen again, does the “Hot wallet balance” update?

    7. In the “Wallets” -> “Transactions” screen, does your transaction show at all? What is its status?

    Please let me know. Thank you.

Viewing 5 posts - 1 through 5 (of 5 total)
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