Hello,
OK thank you for the clarification.
I still can’t reproduce the issue on my machine, so I’m not sure why it happens.
I can’t understand how you checked out. To check out using a crypto coin, you must go to checkout, select “Bitcoin and Altcoin Wallets”, and then there is a dropdown with all the currencies that have enough balance to pay for the cart. You are not allowed to select a currency that has insufficient balance.
Could you please help me reproduce this issue? Please answer all of the questions below:
1. Are you using the latest version of the gateway? It’s 2.3.2.
2. Are you using any other WooCommerce plugins?
3. What’s your store’s default currency? Your store’s default currency is at “WooCommerce” -> “Settings” -> “Currency options” -> “Currency”.
4. What’s the cryptocurrency you paid with? The currency you paid with is the currency chosen in the dropdown on the checkout page.
5. Most importantly: Is the exchange rate between these currencies available? To see the available rates, go to “Wallets” -> “Exchange Rates” -> “Exchange rates debug views” -> “Exchange rates”.
(For example, if you have the BTC_USD rate and the LTC_BTC rate and you try to pay with LTC, while the store currency is USD, then the exchange rate is available i.e. can be computed from available data.
thank you
with regards