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Reply To: My customers can´t withdraw


The first address you gave is a P2PKH and the second one is P2SH. To read up more on address types, see https://en.bitcoin.it/wiki/Address

If you visit the addresses in a block explorer it usually tells you the type.

The problem is that both should work. At least now we know that sending to P2SH addresses works for you.

Did you check for non-printable characters in your transactions? How are you inputting the address? QR code or paste from clipboard? I can’t think of anything else right now. This is a weird error.