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Reply To: Problem the deposit can not be seen



This is the most common problem people have when first installing this adapter. Deposits require incoming IPN connections to work. These can be prevented by security programs and firewalls. Have you checked the troubleshooting guide at the adapter’s homepage? Please read under “Deposits come through to the CoinPayments platform but do not show up in the plugin.” and let me know if this does not help.

with regards