I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

Reply To: Balances aren't loading

dashed-slug.net › Forums › General discussion › Balances aren't loading › Reply To: Balances aren't loading

October 17, 2018 at 8:35 am #4834
alexg
Keymaster

OK, two questions:

1. Do you see a transaction when you go to “Wallets” -> “Transactions”? It could be that the deposit is there but is not confirmed yet.

2. If you go to “Users” -> “Your Profile”, do you see the deposit address QbQvSpvzrUjCKaMsDhVNcndS2ogQYkHGQN listed?

Thanks.