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Reply To: There seems to be a problem with the deposit.


@jzntech Hello, this is the most common problem people face at first when installing the CoinPayments adapter. Most likely some firewall is blocking your incoming IPN notifications.

1. Have you checked the troubleshooting section, under “Deposits come through to the CoinPayments platform but do not show up in the plugin.”?

2. Also, are you encountering this problem on a new installation, or did deposits work before?

Please let me know

with regards