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Reply To: Deposits issue

dashed-slug.net › Forums › CoinPayments.net Wallet Adapter extension support › Deposits issue › Reply To: Deposits issue

August 7, 2018 at 7:27 am #3996
alexg
Keymaster

Hello,

Thank you for reporting. This is a common problem with the CoinPayments adapter.

1. Is this a new installation of the CoinPayments adapter?

2. If so, have you checked the troubleshooting section, under “Deposits come through to the CoinPayments platform but do not show up in the plugin.”?

The troubleshooting section is on the adapter’s homepage.

3. Do you see any error message in the “Account keys” tab?