I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

Reply To: Deposit not working?



I believe what is happening is this: You generated a deposit address while you had entered an IPN URL. This didn’t work because the IPN URL, if present, should end with ?wallets-cp-ipn=1 . Then I told you to remove the IPN URL but the deposit address you had generated still had a faulty IPN. When you uninstall the plugin, the tables are not being deleted. This is done for safety. So the old deposit address remains. You could try to empty the addresses table. This will force the plugin to regenerate new deposit addresses. You can do this with the following SQL query:

TRUNCATE wp_wallets_adds;

making sure to replace wp_ with whatever your table prefix is. Then, try a new deposit to that address. If you want to test with LTCT, you can use this faucet to send testnet Litecoins: http://testnet.litecointools.com/

Try this and wait a few minutes. The deposit should work.

If not, we will need to look at the following:

1. Does the [wallets_deposit] shortcode show you deposit addresses?

2. Are there IPN attempts in your IPN history?

3. If there are IPNs what is their status? The CoinPayments platform lets you view whether an IPN message was received or not.

4. Are there any errors in your logs? Instructions for enabling the logs are here: https://codex.wordpress.org/Debugging_in_WordPress

Apologies, but I only offer support over email and the forums. This is also mentioned in the terms of service. There are good reasons for this. I do try to reply as quickly as possible whenever I am not sleeping or away from work.

Give this a try and let me know. Hopefully it will work now, but if not, please answer the above questions so we can find out what’s wrong.

kind regards