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Reply To: Paid for EU business membership, but cannot download


Hello Patrik,

OK then, makes sense. You don’t have an EU VATIN because of brexit. The tax-free plans are only for EU businesses, where tax can be paid in the business’s home country instead.

You don’t have to pay the difference in price this time (it’s a very small amount) but I’m editing your subscription to correct this. If you encounter any more problems with accessing the plugins, please let me know.

with regards

P.S. As a sidenote, you mentioned that you want to setup the plugin today. You should not have the expectation that you will be able to set everything up in one day. This is a complex plugin and a lot of issues can delay your setup. If you are working for a client, you may want to communicate this to them. If you do encounter issues, please contact me on the forum or over email.