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Reply To: Paid for EU business membership, but cannot download

#10135
alexg
Keymaster

Hello,

Thank you for your interest in the plugins and for paying for membership.

You don’t have access because the VATIN you entered cannot be verified on VIES. Please check again the VATIN you entered. Without it, I would have to pay for the tax on user payments.

If you do not have a valid VATIN, let me know. I can cancel your membership and refund your payment so that you can sign up with a non-business plan.

Please let me know either here or over email how you want to proceed.

with regards