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When attempting to refund LTC from a WCMP Order.. I get insufficient funds error

dashed-slug.net Forums WooCommerce Cryptocurrency Payment Gateway extension support When attempting to refund LTC from a WCMP Order.. I get insufficient funds error

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  • #8155
    d3vnu77
    Participant

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    #8160
    d3vnu77
    Participant

    Going through this info now:

    Refunds not being Processed

    #8161
    alexg
    Keymaster

    Thank you for providing detailed information about the issue.

    Unfortunately the gateway is somewhat hard to use. There was no API with which to extend WC Marketplace with payment gateways, so I had to improvise as I went along. If it turns out that the gateway does not work, then I will take the decision to decommission it.

    However, I have tested refunds multiple times, and I know that they work, at least when certain conditions are met.

    In your case, it looks like you attempted to perform a refund, but it did not go through, because the price of Litecoin has changed in the mean time. The amount refunded is calculated in the store currency, but is returned in the currency the user initially paid.

    Therefore, if the admin account had more Litecoin, the refund would have been executed.

    As a sidenote, I do not know if the Marketplace plugin or the crypto gateway are compatible with the RMA plugin you mentioned.

    Yes, please do check the information given in the other thread related to refunds. I will add this information to the homepage soon.

    with regards

    #8162
    d3vnu77
    Participant

    Here is the flowchart I’m looking achieve. Looks like I will have to code a bit for this one. It’s late for me here, going to hit the sack.

    Let me know if you see anything glaringly wrong with what I’d like to do here. Or improvements, ideas.

    Will be using your wallet API to issue refunds via cron jobs I think.

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    #8165
    Anonymous
    Inactive

    Hie Mr Alex, please don’t discontinue the getway, many of us depend on it as we speak

    #8166
    alexg
    Keymaster

    @alecmtetwa I will not discontinue it, but at the same time I am not in a position to do the improvements that I’d like to do.

    If you currently rely on it, that means it’s working.

    The main issue here is that it works in some cases and not in others. I will have to write up in which cases it works.


    @d3vnu77
    Your flowchart looks good. The difficulty will be in implementing it.

    #8167
    d3vnu77
    Participant

    Any particular reason you choose WCMP as the marketplace you mentions in the plugin directions? Have you tested with any other vendor marketplace solutions?

    #8168
    alexg
    Keymaster

    WCMp was requested by several people at the time and it seemed popular.

    In retrospect maybe I should have chosen Dokan as it is more popular and possibly better.

    In any case, the problem is elsewhere: None of these plugins seem to come with instructions on how to develop additional payment gateways for commissions, so any solution is going to be a hack.

    with regards

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