Hello,
There are several users of the plugin in your country, but this is the first time I hear about this. If what you say is true, several users will encounter issues.
A quick look confirms that your country is in the list of restricted countries: https://www.coinpayments.net/help-restricted
Your country was not on the list on the 1st of November: https://web.archive.org/web/20201101144751/https://www.coinpayments.net/help-restricted
But it was added on the 19th of November, so it must have been added within that timeframe: https://web.archive.org/web/20201119111917/https://www.coinpayments.net/help-restricted
There are two problems here. One is technical (your IP is being geo-filtered), and one legal (you are legally not allowed to access the service from your country).
There is little you can do for the legal aspect besides moving to another country. It’s their service and they can do whatever they want. But I would be surprised if they did not somehow return the coins to you. You should at least contact them about that.
This is exactly the reason why full node wallets are needed in the world: a full node wallet is borderless and un-censorable. If you use a third-party service you must play by their rules.
Unfortunately not all the coins supported on CoinPayments can be connected as full node wallets to the plugin, only the types of coins listed here: https://www.dashed-slug.net/howto-choose-between-available-coin-adapters/ Most notably, there is no ERC-20 adapter for the plugin at the moment.
For Bitcoin, Litecoin and other such coins, you could set up full node wallets and connect to them. If you do this, I can help you through by answering any questions you may have about the process. To see how you can swap a coin adapter with an alternative one, please see the FAQ under “I want to replace an adapter with another one.”
Hope this helps a little. Please let me know if you have any more questions for me.
with regards
P.S. As a sidenote, technically, you could bypass the GeoIP filter, if you used tor as an HTTP proxy. The CoinPayments platform allows anonymous connections via https://coinpaymtstgtibr.onion/. The CoinPayments adapter allows you to set a tor proxy under “Wallets” -> “CoinPayments” -> “HTTP Settings”. All of this is theoretical. I cannot actually recommend that you do this, because it might be illegal; I am not a lawyer, so I’m not sure. All I know is that if someone were to connect to the CoinPayments platform via tor, the platform would likely not know which country the connection was coming from. You would probably need to run a tor node on a server and connect to it. Again, this might not be allowed, so don’t do it if it’s not!