Hello,
I logged in and confirmed that this is the case. The problem is caused by some optimization plugin but I can’t do anything more with a user account.
I see two problems that may be related, and both must be solved:
1. There is a JavaScript error in the browser console. This occurs in minified JS code, possibly by WP Super Minify. Disable the minifier and see if the problem still occurs. I am not sure if this is causing a problem with the faucet, but it is causing an issue with the other UIs.
2. Normally the faucet will refresh and show you a result message indicating either success or failure. This will be in a div with the following classes: wallets-faucet, message. I do not see such a div in the response. This is again due to some caching/optimization plugin. Try disabling your optimization plugins and try again.
In general, if you are using optimization plugins, first ensure that the faucet works with all such plugins disabled. Then, enable each other plugin, one-by-one, checking if the faucet still works. You may need to add an exclusion for your /faucet page. How you add exclusions in each caching/optimization plugin will vary but it’s usually a simple regex that you can add in that plugin’s settings.
In conclusion, try again with all such plugins disabled and let me know 1) if the JS error is still there and 2) if the faucet is working. Once we can establish that the faucet is working without optimizations, we can start to see how to re-enable the optimizers.
with regards
P.S, I have removed the credentials from your post because this forum is public.