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Reply To: i paid but can't download plugins i need urgent help

dashed-slug.net › Forums › General discussion › i paid but can't download plugins i need urgent help › Reply To: i paid but can't download plugins i need urgent help

September 2, 2019 at 11:11 am #6832
alexg
Keymaster

Hello,

Thank you for paying for membership.

You have signed up with a tax-exempt plan for European businesses, and you have provided a VATIN that does not check out on VIES for Germany. This is why you do not have access.

Could you please check the VAT IN you provided? Is your business registered in some other country?

If you do not own a registered business in Europe then I can provide a refund and you can sign up with a non-tax exempt plan.

You can also contact me via email about this.

with regards