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Reply To: wallet move operation failed

dashed-slug.net Forums General discussion wallet move operation failed Reply To: wallet move operation failed


Hello Mario,

Thanks for all the information you sent me.

I am not certain that these two problems are related. However, I believe I can include a quick fix about the JavaScript error in the next patch release of the plugin.

About the problem with the internal transfer:

When you enter a destination user in the [wallets_move] shortcode, the plugin attempts to interpret this as a WordPress login name, a user email, or user slug. I believe the user “Mario” that you have created is an entry in your membership plugin. It is very likely that this entry corresponds to a WordPress login name of “mario” in your WordPress records. Can you please do the following?

1. Try to send to user “mario” with lowercase (small “m”) and see what happens.

2. Go to your WordPress admin screen, and then to “Users” -> “All Users”, then find the user record and click on “Edit”. What is the entry under the “Username” entry? This is the WordPress login name of that user.

3. What happens if you attempt to send to the user’s email?

If there are any differences between the user name in the wordpress records and the records of your membership plugin, then this would be the cause of the problem you are facing.

Please let me know if you attempt these three things.

kind regards