I used the send-to-user form to move .1 xmr to a new user account. No problem.
I sent MAX available .1 xmr from new user wallet to external wallet.
One transaction was sent. Another transaction was created but did not send. See attached images.
Both transaction were assigned same TXID
Fee for successful transaction was: XMR 0.000011180000
I have fixed fee for withdraw set at XMR 0.00001700
One transaction was successful for the correct amount: 0.099983 XMR
I set retry limit to ONE in adapter
I’ve tried withdraw twice with new user accounts with the same result.