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Ethereum is currently under maintenance in CoinPayments. See here: https://www.coinpayments.net/supported-coins
While this is the case, the coin adapter will not be able to perform deposits or withdrawals.
This is always a problem with using third party services.
Once normal operation resumes on the platform, the users will be assigned new addresses.
kind regards
Users receive faucet coins from an admin user’s account. If that admin user holds coins then these can be transferred to the users. Presumably the balance of the admin user corresponds to actual balance on the wallet, so you will be ok.
Yes, as you said, after the ETH wallet address is created, the user has a faucet coin.
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I already knew the operational instability of the coinpayment, but I thought I did not have to worry about ETH or BTC relatively.
Maybe in the future coinpayment will not have this problem in a major coin like ETH,
but I have come to think once more about the preparation on the operational level based on this experience.
I hope that it will help us and leave my case.
Currently, the ETH node of coinpayment is normalized,
and our users who did not have ETH address were automatically created the address.
Thank you for answer.
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