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Circle below chart

dashed-slug.net › Forums › Exchange extension support › Circle below chart

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 18, 2018 at 7:01 am #3677
    megeanwasson
    Participant

    Hi Alex,
    Below the chart there is a circle that is taking up space.
    See attached screenshot as well as the code below that is showing that circle.
    <canvas height="140" width="140"></canvas>
    How can I hide or remove that to reduce the space it is wasting?
    Or is that there for some reason?

    Kind Regards
    Megan

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    July 18, 2018 at 8:22 am #3681
    alexg
    Keymaster

    Hello Megan,

    When I test the plugin with firefox or chrome there is no canvas or circle, only an svg element for the graph. It is possible that the canvas is generated by another plugin.

    1. Does the problem resolve itself when you hide the canvas using CSS?

    2. Does the problem remain when you switch to another theme?

    3. Can I ask what browser you are using? Does the problem remain when you use firefox or chrome?

    To really determine what’s going on, I would have to login and inspect your website to determine what’s wrong.

    Please let me know

    kind regards

    July 18, 2018 at 9:28 am #3682
    megeanwasson
    Participant

    Hi Alex,
    I can gladly give you an admin account.

    What email address can I use for your account?
    And what country are you accessing from so that I can open firewall if needed?

    It looks like it is inside the form element of the graph?

    Windows 10
    Firefox Latest version

    Kind Regards
    Megan

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    July 18, 2018 at 9:55 am #3685
    megeanwasson
    Participant

    tested in Chrome, circle does not show.
    Tested in Firefox with default 2017 theme then circle does not show.
    I am suspecting it may be jscomposer trying to render a button inside the chart widget which has a form element?

    July 18, 2018 at 11:23 am #3686
    megeanwasson
    Participant

    Hi Alex
    I have simply disable canvas in the css.
    It seems to be coming from the templates main css

    If anyone else finds this circle then add to your custom css:
    canvas {display:none}

    That did the trick for me 🙂

    If it causes any issues I will reopen this thread

    Kind Regards
    Megan

    July 18, 2018 at 11:55 am #3687
    alexg
    Keymaster

    Great to hear that you resolved this.

    It does look like some plugin or theme is attempting to do some compatibility thing with the SVG.

    Thanks for sharing your solution.

    kind regards

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