I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

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alexg

Forum Replies Created

Viewing 15 posts - 2,011 through 2,025 (of 2,188 total)
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    Posts
  • in reply to: Pagination for transactions #2632
    alexg
    Keymaster

    Hello,

    Thanks for sharing your thoughts.

    1. The input box for the page number is of type=”number”, therefore you do not need to type a number, you can just use the scroll buttons next to it, in all but the oldest browsers. The page numbers cannot be buttons because the frontend cannot know in advance how many pages there are.

    2. Numbers can be added, but it is somewhat tricky. I will add this to the backlog and visit it after the tasks I’m currently working on. Thanks for the suggestion.

    kind regards

    in reply to: Bytecoin (BCN) deposit issue #2631
    alexg
    Keymaster

    Thank you for reporting.

    Please disable bytecoin until I fix this.

    kind regards

    in reply to: Block explorer and User Balance Mismatch #2630
    alexg
    Keymaster

    Hello,

    I’m a bit confused, why did you expect the balances on two different sites to match?

    Every site should have its own set of transactions, and therefore user balances.

    (I assume that you have connected both sites to the same wallet, something that I would advise against because it introduces a single point of failure for both sites in case of a hack. But in any case, just because the wallet balances match does not mean that the user balances should also match.)

    Let me know. Thanks.

    in reply to: Fees #2629
    alexg
    Keymaster

    Hello,

    Yes, you are correct, I can add another box showing the amount with fees subtracted.

    regards

    in reply to: exchange rate problem #2625
    alexg
    Keymaster

    Hi again,

    Please do the following to resolve this issue:

    1. Upgrade your CoinPayments adapter to the latest version, 1.0.1

    2. Go to Wallets -> Rates and enable one of the exchange rate providers. This is necessary for the WooCommerce payment gateway extension.

    3. Wait for 5 minutes, or whatever the “Rates cache expiry (minutes)” option is set to.

    After that, the LTCT symbol should be assigned with an exchange rate.

    kind regards

    in reply to: exchange rate problem #2618
    alexg
    Keymaster

    Hi Andy,

    You cannot simply disable that, since the WooCommerece plugin needs the exchange rates API.

    The issue here is that you are correctly using LTCT to test the site, but there is not an actual coin with that symbol.

    I will change the code to make sure that LTCT has an exchange rate, possibly the same as LTC, so that you can proceed with your tests.

    Thank you very much for reporting.

    in reply to: History of earned commissions #2617
    alexg
    Keymaster

    Hi,

    Yes I do have plans to add a number of statistics in the dashboard area including earned commissions from transaction fees.

    thanks

    regards

    in reply to: notified when there is a pending transaction #2616
    alexg
    Keymaster

    Yes, this is a feature that would be useful.

    I am thinking about adding an email notification, because an admin needs to know even if they are not logged in.

    I will try to add this feature soon.

    Thank you for the suggestion.

    in reply to: Different domains with the same account #2615
    alexg
    Keymaster

    No, unfortunately this is not possible.

    Additionally, even though using the same CoinPayments account for multiple sites is possible, I would advise against it.

    You are unnecessarily creating a single point of failure for all your sites in the unlikely case of a security breach.

    Also it is now harder to know if the sum of your user balances matches with the balance totals in your account, so it will be harder for you to use the cold storage feature, which is one of your best protection tools against a hack.

    In conclusion, I would recommend that you use different wallets for all your sites.

    kind regards

    in reply to: Fees #2614
    alexg
    Keymaster

    Hi, this was how it was in a much earlier version when the plugin was in its infancy and I got a large number of requests to do the UI as it is now.

    The only thing I could do is provide an option between the two ways of doing this.

    I cannot promise you that I can do this any time soon as it is a low priority thing compared to other tasks. As it is, the UI clearly states that the fees are subtracted from the amount so I do not believe there is any source of confusion.

    Thank you for sharing your thoughts on this.

    kind regards

    in reply to: Fees for internal withdrawal #2613
    alexg
    Keymaster

    Hi,

    Thanks for the suggestion. Unfortunately this is not very easy to do.

    As it is, withdrawals are done with the [wallets_withdraw] shortcode, and intra-user transfers are done with the [wallets_move] shortcode, which will be improved soon at the upcoming 3.0.0 release. If a user attempts to withdraw to a deposit address of the same system, the plugin performs in the backend an internal transfer (aka move) instead. The frontend has no way to know which addresses belong to different users.

    I would suggest that you use your page’s text to inform users about this. You could encourage them to use internal transfers or otherwise notify them that if they are sending to a deposit address to another user on the same site, no blockchain transaction will occur.

    kind regards

    in reply to: The referral link doesn't work #2612
    alexg
    Keymaster

    What page does the referral link take you to?

    Normally adding a get parameter to the main URL for your site should still take you to the homepage.

    1. Can you email me a screenshot of that page or otherwise describe the page you are being redirected to?

    2. Does the URL in the address bar change to something else?

    Thanks.

    regards

    in reply to: Wondering how it works #2611
    alexg
    Keymaster

    Thank you for reporting your findings.

    As I said before, I do have plans to improve frontend performance. This is already scheduled for a later release.

    regards

    in reply to: You can't see the captcha #2610
    alexg
    Keymaster

    Yes, this happens if you attempt to display a faucet for a coin whose coin adapter is not online.

    Glad you solved it.

    in reply to: Wondering how it works #2598
    alexg
    Keymaster

    The issue with the checkbox in multisite is now resolved in 2.13.7.

Viewing 15 posts - 2,011 through 2,025 (of 2,188 total)