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Shortcodes will not load

dashed-slug.net › Forums › General discussion › Shortcodes will not load

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 14, 2018 at 8:26 am #4413
    alexg
    Keymaster

    Hello,

    1. Is this a new installation?

    2. Have you checked the troubleshooting section in the manual about this particular issue? Please check under “I do not see the UI elements in the frontend.”

    Let me know if this does not help.

    kind regards

    September 14, 2018 at 2:32 pm #4415
    Anonymous
    Inactive

    Yes, this is a new installation yes I have tried all of the options that the manual has recommended.

    September 14, 2018 at 2:50 pm #4416
    alexg
    Keymaster

    The usual pitfalls are: 1. you do not have any coin adapters in a “responding” state, or 2. the subscriber role does not have the correct capabilities or 3. there are JavaScript errors on the page. Since you’ve checked those, you could email me some login credentials so I can have a look to see what’s wrong.

    September 14, 2018 at 3:14 pm #4417
    Anonymous
    Inactive

    I sent an email just now coming from Robert Farr. I appreciate the extra eyes here as I am lost.

    September 14, 2018 at 4:09 pm #4418
    alexg
    Keymaster

    For the record, this was caused by a missing permission on the CoinPayments API key.

    I will add this to the troubleshooting guide.

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