I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

Problem the deposit can not be seen

dashed-slug.net Forums CoinPayments.net Wallet Adapter extension support Problem the deposit can not be seen

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #5558
    alexg
    Keymaster

    Hello,

    This is the most common problem people have when first installing this adapter. Deposits require incoming IPN connections to work. These can be prevented by security programs and firewalls. Have you checked the troubleshooting guide at the adapter’s homepage? Please read under “Deposits come through to the CoinPayments platform but do not show up in the plugin.” and let me know if this does not help.

    with regards

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.