I reply to all queries on the forums and via email, once per day, Monday to Friday (not weekends).

If you are new here, please see some information on how to ask for support. Thank you!

Reply To: My customers can´t withdraw

dashed-slug.net › Forums › CoinPayments.net Wallet Adapter extension support › My customers can´t withdraw › Reply To: My customers can´t withdraw

June 1, 2020 at 3:39 pm #8491
alexg
Keymaster

Hello,

This error does not originate from the plugin but from the wallet backend.

The CoinPayments API returns “That is not a valid address for that coin!”. Check the format of your withdrawal address (P2PKH, P2SH, or Bech32). Is it compatible with CoinPayments? For example, I am not certain if Bech32 is supported for Bitcoin transactions on CoinPayments.

Try a different address format and see if it makes a difference. Let me know what you found.

with regards